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Welcome to YOU Make a Difference.  Stories...observations and reflection on our Leadership Journey!

Do YOU Believe in the Power of Note Writing?

Do YOU Believe in the Power of Note Writing?

I grew up in a small town, with small town values and small town ways.  My Mom stayed at home with us when we were young and as we got older she took on some freelance work to spread her wings and free her mind.  I can only count on one hand the number of times she went away without us.  I guess that is why her practice of leaving a note under our pillows when she was away was so impactful for me.  In fact, it left such an impression that when I became a Mom I made it my mission to leave notes under my girl’s pillows when I traveled. I have spent a good part of my career on the road in consulting so that meant building into my routine a time for note writing.

I am guessing at this point in my life that I have written hundreds of notes and I still do it today even if they are not as excited about them or if they don’t even bother to read them.  If I was being honest with myself, I am superstitious about it because I have gotten home to them safely each time I have left them.  At first my motivation was a delightful little surprise for them just before bed so they knew I was thinking of them and that I loved them.  As the years have gone by and they have gotten older, it is now about a few kind words and a moment for them to know how proud I am of them in between the “Mom….you don’t understand” teenage moments.  If anything were to happen to me while I traveled the last words they have from me are kind, loving and encouraging.

This concept of note writing and leaving nothing left unsaid really hit home for us all this time last year.  One of my daughter’s school mates passed away at the age of 18 after a courageous 10 month battle with Leukemia. It was a personal journey for us as a family. We got involved with Make-a-Wish Arizona in the last couple of years when I joined the board of directors and we were touched by the cause as well as the impact it had on our community….on our children. My daughter started a kids for wish kids club at her high school and it had much more meaning as they raised money in honor of their friend Ridge. While Ridge’s time with us was cut short his courage, the community out pouring and support was nothing short of inspirational and life changing. The family started a Facebook page called “Ridge’s Rocky Road with Bloodstream Cancer” where everyone could get updates and share in their journey. With over 1800 participants on the page (some close to the family…some strangers) the notes that were left for Ridge…for his family…each and every day lifted them…gave them courage…inspired them….helped them to feel that they were not alone in the fight.

While Ridge’s passing was heartbreaking, it also brought the community together and reinforced the following:

  • You cannot leave too many notes. Kind words….a demonstrable act that shows others that you are in their thoughts leaving lasting effects long after the note is delivered and read
  • Making note writing a priority is easier than you think and has positive impacts on not only for the recipient but also for the author
  • Taking time to appreciate what you have and celebrating the life we have to live is critical. We sometimes get so wrapped up in where we are headed and where we have been that we forget to take time to enjoy where we are

So what is the leadership lesson in all of this?

Showing appreciation is a key tenant of our authenticity, our humanity and our ability to lead. Performance reviews…merit increases (tis the season)…bonuses...reward & recognition programs never have the impact that companies want. They are sterile, they are never enough and they lack the sincerity that teammates crave. It’s a very simple act to take time periodically to write personal notes. The note doesn’t need to be long…but it needs to be specific to the person and what you value about them. This not only applies to the people you work with but the people that love you and support you in your personal life. I know leaders who are great note writers at work that have never taken the time to do the same for their family. It takes a village and we are a whole person…

...from the board room to the family room…make time…make note writing a priority…do it consistently…I promise you….it will reap far many rewards than you could have imagined!

Last... but not least...on Monday, April 6th, 2015 about 2000 students of Corona Del Sol High School wrote their final notes to their dear friend Ridge on orange and yellow balloons releasing them into the sky.  The image is overwhelming and inspirational. Notes can be written and delivered in all kinds of ways.  Agree?

Leadership questions of the week for YOU: “How important is it to take time to write notes that do not have an ask…that do not have any other purpose but to appreciate or check in on someone?”  “How often do you do that not only for the people that work for you but that work with you, above you and (most important of all) your family?”  “Why do you think this has such an impact on someone?”  “Do you believe that you get more out of these acts of kindness than those who receive it? “

Thanks for reading and remember....YOU make a difference!

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